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Shop FAQ’s

How do I access my purchases?

When you make an account all of your resources can be downloaded on any device, from anywhere, any time. You can download them as many times as you want, and they will be stored in your account.

Can I share my purchase with other teachers?

No. It is against the Terms of Use to email or redistribute resources that you purchase. Each resource is for single classroom/teacher or personal use only. If your colleague or friend wants a copy, you can forward the link to the product in the store so they can purchase a single use license for their classroom or child.

Can I share my purchase with parents of students?

Yes! Resources may be printed and distributed to parents, or shared through a private e-mail or secure learning platform. Resources may not be shared on a blog, public website, or public school folder.

Help! I can’t get my purchase to print!

Having trouble printing? Try these steps:

  • Download the file.
  • Save to your desktop rather than opening in a browser.
  • Open with Adobe Acrobat and make sure your PDF reader is up to date.
  • Check your printer settings.

Do you offer refunds?

Due to the nature of your purchase, My Special Learners does not accept returns, exchanges, or cancellations. Please make sure to read the description before purchasing. Please contact Kayla if you have any problems with your order at myspeciallearners@gmail.com.